Prescriptions and Refill Requests: 

 All prescriptions should be gone over with your physician at the time of your appointment. Before your appointment, please make a list of all the
prescription you will need and bring the list with you.
Family Practice Center has an automated phone line designated to record your prescription refills. Be prepared to have the following information when you call in to have a prescription refilled:  your name, birth date, telephone number, name and dosage of medication and pharmacy name and telephone number.   PLEASE DO NOT WAIT until your prescription is empty to call us.  Refill requests will be processed within a 72 hour (3 day) period upon receiving the request. Prescriptions will only be called in during daytime business hours on weekdays. We do not process prescriptions on Saturdays or evenings.

Many insurances now request Prior Authorizations on prescriptions that are not in a patient’s formulary.  It is a patient’s responsibility to bring the prescription formulary to office visits so the physician can choose a medication that will be covered by the insurance. Prior Authorized medications take several days to complete, delaying patient care.
If you are requesting a non-routine medication, you will need an appointment with a physician. Due to malpractice issues, the physicians cannot prescribe non-routine medications (i.e. cough syrups, antibiotics) without seeing a patient.  

Prescription Safety Information:

 

At Family Practice Center, your safety is our top priority. We want you to feel informed and confident when taking prescribed as well as over-the-counter medications. The following websites focus on patients’ safety when using medications, directions for medications, common tips for taking medications and whether or not prescriptions can be crushed or divided in half.

 

The US Department of Food and Drug Administration

www.fda.gov/cder/consumerinfo/ensuring_safe_use_text.htm  or

www.fda.gov/cder.drugSafety.htm

The Institute for Safe Medication Practices

www.ismp.org

 

The United States Pharmacopieal Convention

www.usp.org

 

National Committee of Patient Information and Education (NCPIE)

www.talkaboutrx.org

 

Medications and You

www.safemedications.com

 

Your role in safe medication use, Massachusetts Hospital Association

www.mhalink.org